User Guide

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MarketWide Knowledge Base


This knowledge base is designed to familiarize you with MarketWide’s modules and their functions. Understanding MarketWide’s features will ensure you are getting the most out of your investment. The sections are ordered with you needs in mind, to expedite your understanding of the critical functions and procedures first, so that you can get your campaigns underway swiftly, and return for more advanced features later. 

Each section of the MarketWide manual outlines the features of a module, then provides a step-by-step method for using each module, followed by advanced features of the module, and finally defines the functions of each toolbar button. Be on the lookout for time savers and tool tips to help streamline your MarketWide experience.

Have a Question? A Comment? A Problem?

For customers who remain current in their MarketWide maintenance plan, DSI offers telephone and email technical support between the hours of 9 am and 5 pm EST on working days (i.e., not on Saturdays, Sundays, and DSI-observed holidays).  

Send Us Your Tech Support Issue: You can send a request for support to Please give us as much information as you can in your email, including screen shots of the error messages and a description of where and how you encountered the error.  

Tech Support Hotline: (301) 459-9000 (Option 2 on the menu)

MarketWide Release Notes

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